Shipping policy

Where we ship from

 

Every Esleva order ships from our warehouse in the United States, not from overseas. This is deliberate and it costs us more per unit. Most devices in this category take three to five weeks to arrive from abroad, and we didn't want to be one of them.

 

How long it takes: processing is 1 to 3 business days for most orders, then delivery is 3 to 7 business days by UPS. Tracking is emailed to you as soon as the label is created. In total, expect the device in roughly 4 to 10 business days.

 

Shipping is included in the price. There is no separate shipping charge at checkout and no surprise fee at the end.

 

Addresses we cannot deliver to: PO Boxes, Alaska, Hawaii, Puerto Rico, the US Virgin Islands, Guam, American Samoa, and military addresses (APO, FPO, MPO). If you order to one of these we will contact you and refund you in full, but we would rather you knew before you paid.

 

We currently ship within the continental United States only.

 

If your tracking hasn't moved in five business days, or your parcel is marked delivered and isn't there, email support@esleva.com with your order number. We answer within 24 hours and we will sort it out, either by reshipping or refunding you.

 

The Reset Ritual guide is delivered by email immediately after purchase. You don't have to wait for the device to arrive to start reading it.